When using Seam to manage access codes on Wyze locks, you may want to verify that a code has actually been programmed on the physical device. This guide walks through how to check code status both in the Wyze app and through Seam.

Checking in the Wyze App

The steps vary slightly depending on which Wyze lock model you have.

Wyze Lock (with Keypad)

1. Open the Wyze app and tap on your Wyze Lock

2. Tap the gear icon to open Settings

3. Tap Keypad Settings → Access Codes

4. Look for the guest code entry in the list

Wyze Lock Bolt

1. Open the Wyze app and tap on your Wyze Lock Bolt

2. Go to Settings → Access Settings

3. Look for the user/code entry in the list

What You'll See

If the code was successfully programmed, you'll see the guest's name (or code name) in the list. Note that Wyze does not display the actual PIN digits after a code is created — this is a security feature. You'll only see the name and access schedule associated with the code.

If the code entry doesn't appear in the list at all, the code was not successfully programmed on the lock.

Need Help?

If you've confirmed the code isn't on the lock and Seam shows it as set, please contact Seam support with:

• The device ID

• The access code ID

• Screenshots from the Wyze app showing the Access Codes list