How to Disconnect a Connected Account from Seam

Last updated: January 5, 2026

If you need to remove a device integration or access control system connection from your Seam workspace, you can disconnect the connected account through the Seam Console.

When to Disconnect an Account

You might want to disconnect a connected account when:

  • You no longer need access to devices from that provider

  • You're switching to a different account with the same provider

  • You're decommissioning devices or systems

Important: Disconnecting an account will remove all associated devices, access grants, and credentials from your Seam workspace. This action cannot be undone.

How to Disconnect an Account

  1. Log into the Seam Console

  2. Navigate to Connected Accounts in the left sidebar

  3. Find the account you want to disconnect

  4. Click the three-dot menu (⋮) on the right side of the account row

  5. Select Delete Account

  6. Confirm the deletion when prompted

What Happens After Disconnection

When you disconnect an account:

  • All devices from that account are removed from your workspace

  • Any active access codes or other settings will be revoked

  • Historical events and logs will be removed

  • You can reconnect the same account later if needed

Reconnecting After Disconnection

If you need to reconnect the same account:

  1. Click + Connect Account on the Connected Accounts page

  2. Select the same provider/brand

  3. Complete the authentication flow with your credentials

  4. Devices will be re-imported and you can recreate access grants as needed