Connect your Lockly account

Last updated: February 9, 2026

Follow these steps to connect your Lockly devices to Seam.

1. Set up the Lockly mobile app

  1. Download the Lockly mobile app and create an account if you don't have one.

  2. For each Lockly lock:

    • Open the lock's card.

    • Select Settings in the lower-right corner.

    • Select Sync with LocklyOS and turn it on.

2. Connect Lockly to Seam

After turning on Sync with LocklyOS for each lock, complete the connection in Seam:

  1. In the form to connect Lockly to Seam, enter your Lockly mobile app login credentials.

  2. Click Submit to complete.

Troubleshooting

If devices don't appear after connecting your account:

  • Verify that Sync with LocklyOS is enabled for each lock in the Lockly mobile app

If your devices are offline:

  • Check that your locks are online in the Lockly mobile app. If they're offline, contact Lockly support for assistance.