Dormakaba Oracode: Homeowner Sites Must Be Upgraded First

Last updated: June 29, 2026

Seam supports Dormakaba Oracode, but only sites set up as Property Management sites can connect. Oracode also offers a Homeowner site tier — typically small sites with fewer than 10 locks — and these cannot connect to Seam because they lack the capabilities Seam relies on to manage access codes.

If your site is a Homeowner site, you'll need to upgrade it to a Property Management site before connecting to Seam.

How to upgrade your site

Contact Dormakaba support directly and ask them to convert your Homeowner site to a Property Management site. This is handled entirely on Dormakaba's side — Seam cannot make this change for you. You can reach Dormakaba at:

Once Dormakaba confirms the upgrade, you can proceed with the standard Oracode setup.

After your site is upgraded

Follow the Dormakaba Oracode setup guide to connect your site to Seam: log in to Oracode Live and note your site name(s), ask Dormakaba support to connect your sites to the Seam Access Token, connect your devices through a Seam Connect Webview.