How to Identify Your Yale Service
Last updated: January 2, 2026
Check Which App You Use
The easiest way to identify your Yale service is to check which app controls your locks.
Yale Access ✅ Compatible
App icon: Yellow circle with black "Yale", and black "access" under it
Region: US & Canada
Select in Seam: "Yale Access"

August Home ✅ Compatible
App icon: Red circular icon with "a" logo
Region: US & Canada only
Select in Seam: "August Home"

Yale Home ✅ Compatible
App icon: Yellow circle with black "Yale" logo
Region: International (Europe, UK, Asia, Australia)
Select in Seam: "Yale Home"

SmartThings ✅ Compatible
App icon: Colorful blue background with white connected dots icon
For: Z-Wave locks
Select in Seam: "SmartThings" device provider (not Yale)

Yale Secure ❌ Not Compatible
App icon: Yellow background with black house icon and black "Yale" text
For: iM1 HomeKit module
Solution: Replace iM1 module with Wi-Fi Smart Module. See guide

Yale Connect ❌ Not Compatible
App icon: Yellow circle with black "Yale" logo
Region: Latin America
Solution: Upgrade to Yale Access or Yale Home compatible lock.

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