How to Identify Your Yale Service

Check Which App You Use

The easiest way to identify your Yale service is to check which app controls your locks.

Yale Access ✅ Compatible

App icon: Yellow circle with black "Yale", and black "access" under it

Region: US & Canada

Select in Seam: "Yale Access"

August Home ✅ Compatible

App icon: Red circular icon with "a" logo

Region: US & Canada only

Select in Seam: "August Home"

Yale Home ✅ Compatible

App icon: Yellow circle with black "Yale" logo

Region: International (Europe, UK, Asia, Australia)

Select in Seam: "Yale Home"

SmartThings ✅ Compatible

App icon: Colorful blue background with white connected dots icon

For: Z-Wave locks

Select in Seam: "SmartThings" device provider (not Yale)

Yale Secure ❌ Not Compatible

App icon: Yellow background with black house icon and black "Yale" text

For: iM1 HomeKit module

Solution: Replace iM1 module with Wi-Fi Smart Module. See guide

Yale Connect ❌ Not Compatible

App icon: Yellow circle with black "Yale" logo

Region: Latin America

Solution: Upgrade to Yale Access or Yale Home compatible lock.

Need help? Contact support@seam.co