How do I check if a Connect Webview was completed successfully?

Last updated: January 28, 2026

When troubleshooting connected account issues, you may need to verify whether a customer has successfully completed the Connect Webview authorization process. This is particularly useful when dealing with reauthorization requirements or when codes aren't being programmed due to disconnected ACS systems.

Steps

You can check the status of a Connect Webview directly through the Seam Console without needing API access:

  1. Navigate to the Seam Console at console.seam.co

  2. Go to Developer > Connect Webviews

  3. Search for the ID of your Connect Webview

  4. Check the "Status" column to see if the user has successfully completed the process.

Image of the Developer > Connect Webviews screen showing a list of webviews and their authorization status.