Z-Wave locks and hub compatibility

Use case

You want to use Z-Wave smart locks at your properties and need to understand which hubs are compatible and how the system works.

What is Z-Wave?

Z-Wave is a wireless communication protocol designed specifically for smart home devices. Unlike WiFi-connected locks that communicate directly with the cloud, Z-Wave locks communicate locally through a hub or bridge device. The hub then connects to the internet to enable remote access and control.

How Z-Wave locks work

The hub is required Z-Wave locks cannot connect directly to WiFi or the internet. They require a compatible Z-Wave hub to:

• Relay commands between the lock and cloud services

• Manage access codes

• Report lock activity

• Enable remote control

Local + cloud communication

1. Lock communicates with hub via Z-Wave

2. Hub communicates with cloud services via WiFi/ethernet

3. Integration manages codes through the cloud

Supported Z-Wave hubs

We support Z-Wave locks when connected through these hubs:

• SmartThings - Samsung's smart home hub with robust Z-Wave support

• Aeotec - Smart home hub with Z-Wave compatibility

Your Z-Wave lock must be paired with one of these hubs to work with the integration.

Compatible lock types

We support key code locks that are Z-Wave compatible. These locks allow access via PIN codes entered on a keypad.

Popular Z-Wave lock brands:

• Yale (Z-Wave models)

• Schlage

• Kwikset

• August (with Z-Wave module)

Important: Not all models from these brands are Z-Wave compatible. Verify that your specific lock model supports Z-Wave protocol before purchasing.

Setting up Z-Wave locks

Requirements:

1. A Z-Wave compatible key code lock

2. A supported hub (SmartThings or Aeotec)

3. The lock paired to your hub

4. Hub connected to the integration

Setup process:

1. Install your Z-Wave lock according to manufacturer instructions

2. Pair the lock with your SmartThings or Aeotec hub using the hub's app

3. Connect your hub to the integration

4. Your lock will appear and be ready for code management

Considerations

Hub dependency If your hub loses power or WiFi connectivity, you won't be able to manage codes remotely. However, existing codes stored on the lock will continue to work.

Range limitations Z-Wave has a typical range of 30-100 feet between devices. If your lock is far from the hub, you may need Z-Wave repeaters or range extenders.

Setup complexity Z-Wave systems require more initial setup than WiFi-only locks, as you need to configure both the hub and the lock pairing.

Compatibility verification Always verify your specific lock model is Z-Wave compatible and supports key code functionality before purchasing.

Comparing to other options

Choose Z-Wave locks if:

• You already have a SmartThings or Aeotec hub

• You want to integrate multiple smart home devices

• You prefer local communication with cloud connectivity

• You're comfortable with hub-based systems

Need help choosing?

Not sure if Z-Wave locks are right for your properties? Contact support to discuss your use case and get personalized recommendations.